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Coinbase: User Incident Report
Documented cases of frozen funds, account lockouts, and non-existent customer support.
Trustpilot Rating: 1.5/5 ⭐ • 72,000+ Unresolved Complaints
Documented Incidents
Mass Account Lockouts (2023-2024)
CriticalOver 150,000 accounts restricted or frozen, many during critical market movements.
2FA Breach (2021)
Critical6,000 accounts compromised despite two-factor authentication. Users received no compensation.
Support System Failure
CriticalAverage 45-120 day response times. 72,000+ unresolved complaints. Trustpilot: 1.5/5.
Arbitrary Account Closures
HighAccounts terminated without explanation. Funds held indefinitely with no appeals process.
Real User Testimonials
Verified complaints from public forums. Click any card to view the original source.
Your funds deserve better
With Cryptocoop: No account freezes. No waiting. No helpless support tickets.