Robinhood: User Incident Report

Trading disabled during pumps. You don't own your crypto. Accounts frozen during bull runs.

Trustpilot Rating: 1.2/5 ⭐ • $70M Regulatory Fine • 55,000+ Complaints

Documented Incidents

Trading Restrictions During Volatility

Critical

Repeated disabling of buy/sell functions during major price movements. Pattern dates back to 2021.

You Don't Own Your Crypto

Critical

No wallet withdrawals allowed. Users own IOUs, not actual cryptocurrency. Forced to sell to cash out.

Account Freezes During Bull Runs

Critical

55,000+ accounts restricted. Users locked out during profitable market conditions.

$70M Regulatory Fine

High

Fined by SEC and FINRA for misleading customers about revenue sources and trading restrictions.

Real User Testimonials

Robinhood's pattern of restricting trading and locking accounts. Click any card to view the original source.

12.4k

r/cryptocurrency•u/gme_holder_2024

Robinhood DISABLED CRYPTO BUYING during the BTC pump to $48k. Could only sell. When I tried to buy the dip at $42k - "crypto trading temporarily unavailable." This is MARKET MANIPULATION. They control when we can buy/sell. Lost $34k in missed opportunity.

February 9, 2024

January 19, 2024

My account was "restricted for review" with $67,000 in crypto. 52 days later - STILL LOCKED. Can't sell, can't withdraw, can't do anything. Support is completely useless. Just automated emails. This company destroyed my portfolio during a bull run.

Sarah_Mitchell_CA

@RH_Victims_2024

@RobinhoodApp locked me out during the DOGE rally. Couldn't sell at $0.18, finally got access at $0.11. Lost $28,000. This is the THIRD TIME they've done this during major pumps. They're protecting institutional shorts at retail expense. Class action when?

February 12, 2024🔄 8.9k retweets

15.7k

r/cryptocurrency•u/crypto_investor_TX

YOU DON'T OWN CRYPTO ON ROBINHOOD. They don't let you withdraw to wallet. You can't send it anywhere. You own an IOU. When I tried to sell my $45k position - "network congestion" for 6 hours. By the time it processed, I lost $8,900. They're running a fractional reserve scam.

December 20, 2023

January 28, 2024

Robinhood CLOSED my account and kept $23,000 in crypto for "90 days pending review." What review?! I was just buying and holding Bitcoin. No response to emails, can't call anyone. This is legalized theft. They're holding people's money hostage with no recourse.

Marcus_Johnson_NY

@daytrader_mike

Day 87 of @RobinhoodApp "reviewing" my $118k crypto account. Can't access. Can't withdraw. Can't trade. They just FROZE it mid-bull run. Support tickets go unanswered. This is why you never use Robinhood for crypto. They don't care about retail investors.

February 5, 2024🔄 6.3k retweets

9.8k

r/cryptocurrency•u/former_rh_user

Remember 2021 when Robinhood restricted buying during the GME/DOGE squeeze? They're STILL doing it. Just disabled crypto trading during yesterday's pump. This isn't a bug, it's their business model: restrict trading when retail is winning, allow it when they're losing.

November 30, 2023

February 7, 2024

Transfer to real exchange took 47 DAYS. My $89k in crypto was locked during the entire January rally. Couldn't sell, couldn't trade, just watched my portfolio value drop. By the time transfer completed, I had lost $31k. They INTENTIONALLY delay transfers to trap liquidity.

Jennifer_Lee_WA

@securities_lawyer

Lawyer specializing in securities fraud: @RobinhoodApp cases show clear pattern - disable buying during pumps, restrict selling during dumps, lock accounts during high volatility. 50+ clients affected. Total losses: $4.8M. This isn't incompetence, it's systematic fraud.

January 22, 2024🔄 11.2k retweets

18.3k

r/cryptocurrency•u/warning_to_all

MASSIVE RED FLAG: Robinhood has 55,000+ unresolved complaints. Trustpilot shows 1.2/5 stars. They were FINED $70 MILLION by regulators for misleading customers. And people STILL use them for crypto. You don't own the keys, you don't own the coins. GET OUT NOW.

December 8, 2023

12.4k

r/cryptocurrency•u/gme_holder_2024

February 12, 2024🔄 8.9k retweets

15.7k

r/cryptocurrency•u/crypto_investor_TX

December 20, 2023

January 28, 2024